Nancy Douyon

User Experience Research at Uber

Bio

Nancy Douyon is a trailblazer in human experience design with over 15 years of industry experience building scalable user research platforms and revitalizing user interfaces at leading companies such as Uber, Google, IBM, Cisco, and Intel. Throughout her career, Nancy has gained a reputation for delivering big results in a culturally honest and purposeful way with hundreds of products deployed in over 80 countries worldwide. She consults globally on remote user research methods and development in emerging markets. Her past research examined design frameworks around the promotion, development, and implementation of global policies around user experiences in tech.

Nancy is currently developing the Douyon Signature Labs, Silicon Valley’s first social enterprise research institute focused on bridging the gap between human potential and tech innovations. She is proudly Haitian, has traveled to over 70 countries, and speaks fluent sarcasm. In her spare time, she lectures on user experience methodologies, dances in Carnivals all over the place, and lives her best life as written in her forthcoming book.

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