14 November, 12:00 – 12:30
World’s First Invisible Bank
During this session, Paul Cobban shares his insights on DBS’ Transformation Journey from Development Bank of Singapore, to being named ‘Best Bank in the World’ by Global Finance, and ‘World’s Best Digital Bank’ by Euromoney this year. He and his team are fundamentally changing mind-sets and designing the enterprise start-up culture throughout the bank to ultimately drive seamless and invisible banking for its customers. Paul Cobban will also elaborate on how embedding ambitious innovation and data-informed thinking in the bank’s productivity and capabilities are simultaneously making banking joyful for their employees and effortless for their customers.