Dr. Ileana Stigliani’s research focuses on the cognitive aspects of innovation. In particular, she studies how material artifacts and practices influence cognitive processes – such as sensemaking and sensegiving, categorization, and perceptions of organizational and professional identities – within organizations. She investigates these themes in design-based companies – e.g., Alessi, Kartell, Alfa Romeo, Piaggio, and Ducati – and in Product and Service Design consulting firms – Continuum Innovation, IDEO, Live Work, Engine Service Design, etc.
She’s currently studying the cognitive dynamics underpinning the emergence of Service Design. At Imperial, she teaches ‘Management of Design’ and “Design Thinking” to MSc, and MBA students, and Qualitative Research Methods to Ph.D. students. In 2016, she received the Imperial College Business School Teaching Excellence Award for Innovation in teaching.